Casino4Poker online casino - Technical FAQ
Technical Questions: questions about downloading the software and technical problems.
1. What
do I have to do in order to play Casino4Poker online Casino?
2.
How long is the download process?
3.
What are the system requirements for my PC?
4.
Can I use Casino4Poker online Casino with Web TV, Macs or Windows 3.XX?
5.
How do I use Casino4Poker online Casino with AOL?
6.
What should I do if my monitor looks fuzzy and the color is not clear?
7.
What should I do if I receive a message "general net error" or
"Can not find default browser"?
8.
What should I do if I receive a message "Error creating
socket"?
9. What should I do if I receive a message
"corrupt installation detected"?
10.
What should I do if I receive a message "connection timed
out"?
11.
What should I do if I can't find the casino.exe icon on my desktop?
12.
What should I do if I receive a message "username and password not
found"?
13. I can't connect to Casino4Poker online Casino. Could this be because my computer is connected to a Firewall or Proxy server?
1. What
do I have to do in order to play Casino4Poker online Casino?
In order to play
Casino4Poker online Casino you must first go through our quick download
process. Downloading the software to your PC makes the games much
quicker and more stable than playing them on the Internet. This is
because all the graphics of the games are already installed on your
computer, and only small packets of information are transferred between
your computer and our servers. This translates into a faster, crisper
and much more reliable playing experience.
For complete step by step instructions on downloading and installing Casino4Poker online Casino,
go to How do I get started?
2. How
long is the download process?
The average
download time is 10-15 minutes using a standard 33KBS Modem. The size of
the download file is less than 3MB. Using sophisticated algorithms, our
engineers have managed to squeeze the Casino4Poker online Casino program into what is most likely the smallest downloaded casino on the
Internet, without compromising on amazing 3D graphics and cutting edge
features.
3. What are
the system requirements for my PC?
Casino4Poker online Casino
requires Windows 95, 98 or NT. Currently we do not support Windows 3.XX
or Web TV.
For best results your monitor should be set to 600 X 800 pixels and high
color (16 bit) or more.
4.
Can I use Casino4Poker online Casino with Web TV, Macs or Windows 3.XX?
Not at the moment. Casino4Poker online Casino
requires Windows 95, 98 or NT.
5.
How do I use Casino4Poker online Casino with AOL?
To use Casino4Poker online Casino
with AOL as your Internet supplier, you have to use AOL version 3.0 for
Windows 95 or later.
To determine if you are using AOL version 3.0, use either of the
following
methods:
1. Click the on the start menu at the bottom left corner of your screen.
Select settings and then click on control panel. Double click on
add/remove programs You will see a list of programs, AOL will also show
there and include the version.
2. On the AOL Help menu, click 'About AOL'.
Verify that AOL for Windows 95 is listed. If AOL for Windows 95 is not
listed, contact AOL for an updated version of the AOL software.
6. What
should I do if my monitor looks fuzzy and the colour is not clear?
Here's what you
have to do in order to set your monitor (PC screen) to the required
setting:
1. Place the mouse anywhere on any free space the Desktop but not on an
icon.
2. Click with the right hand mouse button.
3. Go to "properties".
4. Go to "Settings".
5. In "Desktop area" move the arrow until you see "600 X
800 pixels".
6. In "Colour palette" choose "high colour (16 bit)"
or more.
7. In "Font size" select "small fonts"
8. Press "OK" or "apply".
9. You will probably be asked to restart your computer - click
"yes".
10. After your computer restarts, re-connect to the Internet and connect
again to Casino4Poker online Casino. You should be able to view our
program correctly. Don't worry - these settings will not harm other
applications on your computer, and they may be changed again if
necessary.
7. What
should I do if I receive a message "general net error" or
"Can not find default browser"?
These error
messages mean that you are trying to start Casino4Poker online Casino without being connected to the Internet. You must first connect to the
Internet and then start Casino4Poker online Casino.
8. What
should I do if I receive a message "Error creating socket"?
This is a
problem that some of our AOL users come across. To use Casino4Poker online Casino
with AOL as your Internet supplier, you have to use AOL version 3.0 for
Windows 95 or later. To determine if you are using AOL version 3.0, use
either of the following methods:
1. Click the on the start menu at the bottom left corner of your screen.
Select settings and then click on control panel. Double click on
add/remove programs. You will see a list of programs, AOL will also show
there and include the version.
2. On the AOL Help menu, click 'About AOL'. Verify that AOL for Windows
95
is listed.
If AOL for Windows 95 is not listed, contact AOL for an updated version of the AOL software.
If you are not connected through AOL and you receive this message, your
connection with Internet Service Provider is corrupted. Re-establish
your connection with your ISP, and then re-connect to the Casino.
9. What
should I do if I receive a message "corrupt installation
detected"?
This is a
problem that some clients who are using a non English version of Windows
come across when clicking on the 'casino.exe' icon on their desktop. In
order to overcome the problem, all you have to do is copy the file to
any folder in your hard drive.
1. Click once on the casino.exe icon on your desktop.
2. It should appear highlighted.
3. Click the right mouse button and choose "copy".
4. Double click on 'My computer'.
5. Double-click on [C:].
6. Click the left mouse button while the pointer is over a free space in
the white window.
7. Click the right mouse button.
8. Choose "paste".
9. Now the file casino.exe will appear inside the window. Double click
on it.
If this does not help, there was probably an error in the download due
to a bad Internet connection. You will have to go through the download
process again.
10. What
should I do if I receive a message "connection timed out"?
This problem can
be caused by heavy Internet traffic. AOL users are normally the only
ones who come across this problem. If you received this message try to
re-connect to the Casino again.
11. What
should I do if I can't find the
casino.exe
icon on my desktop?
If the 'casino.exe'
icon is not on your desktop and you can't remember where you saved it,
please follow these steps:
1. Click on the START menu at the bottom left corner of your screen.
2. Choose "Find" then "Files or folders".
3. Where it says "named", type in casino.exe and click
"Find now".
4. The computer will now search for the file.
5. If you get a file casino.exe under name in the white window, it means
the file was found. Double click on it.
6. If the computer has finished the search and there is no file name in
the window, it means the file was not found. In this case if you do not
have another hard drive (except c:) you will have to go through the
download process again.
12. What
should I do if I receive a message "username and password not
found"?
It is possible
that you are trying to enter the demo game with a real username and
password or enter the real game with a demo username and password.
Please, send us your name, address, phone number and e-mail under which
you have registered to
info@casino4poker.com
and request your username and password
13. I
can't connect to Casino4Poker online Casino. Could this be because my
computer is connected to a Firewall or Proxy server?
Yes. In some
cases, you will not be able to connect to Casino4Poker online Casino if
your computer is using a Firewall or Proxy server. Consult your network
administrator, or use another connection.